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If you need urgent assistance with your ukg kronos solution, please call the applicable number below for your geographic region to open a high. Ultipro support is designed to maximize customer service levels and ultimate’s responsiveness. If you have a question about an ultipro service, you will need to contact a customer service representative at ultimate software. While this may seem like a difficult task at first, you can. Ultipro is your web based provided for payroll, benefits, and hr needs.